# Help Center

### Getting Help and Support

#### Need Help? 

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At the top right of your AI Botkit dashboard, you'll find a "Need Help?" button. Click it to access multiple support options that can help you get the most out of your chatbot.

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**Available Help Options**

**1. AI Botkit Assistant** 🤖

* **What it is**: An instant AI-powered assistant built right into your dashboard
* **How to use**: Click "AI Botkit Assistant" from the dropdown menu
* **What it does**: Opens a chat widget where you can ask questions and get instant answers about using AI Botkit
* **Best for**: Chatbot Setup Help, feature explanations, troubleshooting tips
* **When to use**: When you need immediate help without waiting for a response

**2. Book Free Setup** 🎁

* **What it is**: A free 1-on-1 onboarding call with our expert team
* **How to use**: Click "Book Free Setup" from the dropdown menu
* **What it does**: Opens a calendar where you can schedule a 30-minute call with our support team
* **What you'll get**:
  * Personalized setup assistance
  * Expert guidance on configuring your chatbot
  * Tips and best practices tailored to your needs
  * Help launching your chatbot quickly
* **Best for**: New users who want hands-on help getting started
* **When to use**: When you want personalized guidance or have complex setup questions

**3. Contact Support** 📧

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* **What it is**: A support ticket system for submitting questions or reporting issues
* **How to use**: Click "Contact Support" from the dropdown menu
* **What it does**: Opens a contact form where you can submit your question or issue
* **What to include**:
  * Your name and email
  * A clear subject line
  * Detailed description of your question or issue
* **Best for**: Specific questions, bug reports, feature requests
* **When to use**: When you need detailed help or want to report a problem

**4. Help Center** 📚

* **What it is**: Comprehensive documentation and guides
* **How to use**: Click "Help Center" from the dropdown menu
* **What it does**: Opens our documentation site with articles, guides, and tutorials
* **What you'll find**:
  * Step-by-step guides for all features
  * Troubleshooting articles
  * Best practices and tips
  * FAQ section
* **Best for**: Learning how to use features, finding answers to common questions
* **When to use**: When you want to learn independently or need detailed instructions

#### VIP Onboarding - Free Setup Call

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In the sidebar of your dashboard, you'll see a special "VIP Onboarding" section at the bottom. This is your gateway to getting expert help launching your chatbot.

VIP Onboarding is a free 1-on-1 setup call where our expert team helps you:

**What Happens During the Call?**

During your free setup call, our team will:

* **Understand Your Needs**: Learn about your business and what you want your chatbot to do
* **Configure Your Chatbot**: Help you set up all the settings, features, and integrations
* **Test Everything**: Make sure your chatbot works perfectly before launch
* **Answer Questions**: Address any questions you have about features or best practices
* **Provide Tips**: Share expert advice on getting the best results from your chatbot

**Who Should Book a VIP Onboarding Call?**

* **New Users**: If you're just getting started and want expert guidance
* **Complex Setups**: If you have multiple integrations or complex requirements
* **Troubleshooting**: If you're stuck on something and need immediate help

**Benefits of VIP Onboarding**

* **Avoid Mistakes**: Learn best practices from the start
* **Personalized Help**: Get advice tailored to your specific needs
* **Ongoing Support**: Build a relationship with our support team

Remember: All support options are designed to help you succeed. Don't hesitate to reach out - we're here to help you build amazing chatbots!


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://aibotkit.gitbook.io/documentation/need-help/help-center.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.