# Chatbot Not Showing

If you’ve embedded your AI Bot Kit code but your chatbot is not appearing, don’t worry. This is a common issue and usually easy to fix.

***

#### 1. Check if You Saved Your Bot

* After setup, make sure you clicked **Save Chatbot** in the dashboard.
* Unsaved bots won’t generate a valid embed code.

***

#### 2. Verify Embed Code Placement

* Copy the embed code from **Preview & Launch**.
* Ensure it’s pasted in the correct location:
  * **Site-wide** → Place in your site’s **footer or header** (via code injection).
  * **Single page** → Paste into a **Custom HTML** or **Embed block**.
* Double-check that no part of the code is missing.

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#### 3. Clear Browser Cache

* Sometimes browsers load an older cached version of your site.
* Clear your cache or open the site in **Incognito Mode** to test.

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#### 4. Conflicts with Other Scripts

* If you already have multiple widgets or tracking codes (like chat tools, pop-ups, analytics), they may conflict.
* Try placing AI Bot Kit’s code **at the very bottom** of your footer (before `</body>`).

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#### 5. Plan Limit Reached

* On the Free Plan, your bot stops working after **50 monthly messages**.
* Go to **Plans & Billing → Current Plan** to see if you’ve hit your usage limit.
* If yes, upgrade to a higher plan to reactivate your chatbot.

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#### 6. Browser or Ad Blockers

* Some ad blockers or privacy extensions can hide third-party scripts.
* Test on another browser or disable extensions temporarily.

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#### 7. Still Not Working?

If none of the above resolves it:

* Re-copy a fresh **embed code** from your dashboard.
* Remove the old code → paste the new one → save and publish.

If it still doesn’t appear, contact support via the **Help Center** inside your dashboard.

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⚡ **Quick Checklist:**\
✅ Saved chatbot in dashboard\
✅ Correct embed code placement\
✅ Cache cleared\
✅ Plan messages not exhausted\
✅ No script conflicts


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.