Contact Support
If you’ve tried troubleshooting but still need help, AI Bot Kit’s support team is here to assist you.
How to Reach Support
From Your Dashboard
Log in to your AI Bot Kit account.
In the sidebar, click Help Center / Support.
Submit your issue directly from there.
Email Support
You can also email our support team (📧 support@aibotkit.io).
Include your account email, chatbot ID, and a brief description of the problem.
Bug Report (Free Plan)
Free plan users can submit bug reports via the dashboard.
Our team reviews them regularly and provides fixes in upcoming updates.
What to Include in Your Request
To help us solve your issue faster, please provide:
Your Account Email (used to sign up)
Chatbot ID (found in your embed code or dashboard)
Description of the Issue (what’s not working, error messages, screenshots if possible)
Steps Already Tried (e.g., cleared cache, replaced code)
Support Availability
Basic Plan → Email support
Essential & Business Plans → Priority support with faster response times
Free Plan → Bug report only (no guaranteed response time)
⚡ Tip: Check the Documentation and FAQs first — most issues (like chatbot not showing or embed block not working) can be resolved instantly without waiting for support.
Last updated