# Step 1: General

The **General** tab is where you set the basic details and personality of your chatbot.

<figure><img src="/files/SKzEnQ1uK0tZXcwNw0CQ" alt=""><figcaption></figcaption></figure>

**Bot Name**: Enter a name that your visitors will see. This helps make your chatbot feel personal and recognizable.

**Bot Instructions**: Write a short introduction or guidance message to set the right expectations. For example:\
\&#xNAN;*“I’m here to help answer your product questions and guide you through the site.”*

**Bot Tone**: Choose how your bot should sound:

* **Professional** → Formal and business-like responses
* **Friendly** → Warm, approachable, and conversational
* **Casual** → Relaxed, informal, and engaging

**Bot Language:**

This sets the default language the chatbot will converse in. You can choose from 70+ different world languages.

<figure><img src="/files/w92PCYMRHP4NyP51TX6g" alt=""><figcaption></figcaption></figure>

**Timezone:**

This sets the default timezone for the chatbot. You can choose any timzone suitable to your country or place from the dropdown.

<figure><img src="/files/CKDLj5yTDndyTJ8RzCDb" alt=""><figcaption></figcaption></figure>

**Input Placeholder:**

This sets the default placeholder value in the message box

**Footer Text :** Customize how your footer appears.\
Update the footer message to reflect your industry.\
Example : if you’re a doctor, you could write: *“These are AI-generated responses provided for assistance. Please review important details carefully before relying on them.”*\
**Note**: This feature is available for Paid plans.

This step sets the **personality** and **voice** of your chatbot, making it feel natural to your audience.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://aibotkit.gitbook.io/documentation/bot-setup-5-step-builder/step-1-general.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.