# Leads

### Leads Table

<figure><img src="/files/bDKURn986ceM8FNnhYol" alt=""><figcaption></figcaption></figure>

The Leads Table is a dedicated view in your dashboard that shows all contact form submissions separately from regular conversations. This makes it easy to focus on potential customers and manage your leads effectively.

#### How to Access the Leads Table

<figure><img src="/files/OE4Gzr9OBkskqtBWBaCz" alt=""><figcaption></figcaption></figure>

1. Click the people icon on the Home-Page to see the conversation history of each chatbot
2. You'll see two tabs at the top: "Conversations" and "Leads"
3. Click on the "Leads" tab to view all your leads

#### What You'll See

The Leads table displays:

* **Name**: The lead's name&#x20;
* **Email**: The lead's email address
* **Phone**: The lead's phone number (if provided)
* **Date**: When the lead was collected
* **Time**: The exact time the lead was collected ( According to the timezone set up in the chatbot settings)
* **Chat Link**: A button to view the full conversation that led to this lead

#### Using the Leads Table

**Viewing Leads**:

* All leads are displayed in a clean, organized table
* Leads are paginated, showing 10 per page
* Use the pagination controls to navigate through multiple pages

<figure><img src="/files/tXVJgCgQbtz6SvlJRzKU" alt=""><figcaption></figcaption></figure>

**Viewing the Full Conversation**:

* Click the "View" button next to any lead
* This takes you to the complete conversation history
* See exactly what the user asked and how your chatbot responded

**Downloading Leads**:

* Click the "Download All" button at the top right
* This exports all your leads to an Excel file
* Perfect for importing into your CRM or email marketing tools

#### Benefits

* **Focus on Sales**: Quickly identify and prioritize potential customers
* **Better Organization**: Separate leads from general conversations
* **Easy Export**: Download leads for use in other tools
* **Complete Context**: See the full conversation that generated each lead
* **Time Tracking**: Know exactly when each lead was collected

#### Best Practices

* Review your leads regularly to ensure timely follow-up
* Export leads weekly or monthly for your sales team
* Use the conversation history to personalize your outreach
* Track which chatbot interactions are generating the most leads


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