Key Features

Key Features of AI Botkit

Feature Category
Included Features

🎯 Business Features

Human handover, 24/7 customer support

🔄 Lead Management

Contact forms, Lead tracking

📚 Context (Knowledge)

Website, PDF, Q&A pairs, WordPress content

💬 Conversation Features

Welcome messages, Quick replies, Follow-ups, Fallback handling

🔌 Integrations & Actions

Webhooks, Context-based triggers

📊 Analytics & Insights

Conversation analytics, Performance metrics, User insights, Data export

🚀 Easy Deployment

Deploy anywhere within minutes


1️⃣ Instant Customer Support Answer customer queries 24/7, reduce support tickets, and provide quick help even when your team is offline.

2️⃣ Sales Assistant Guide visitors with smart product or service recommendations, answer pre-purchase questions, and increase conversions.

3️⃣ Enhance User Experience Help users find information quickly, keep them engaged on your site, and reduce bounce rates.

4️⃣ Save Time & Resources Automate repetitive conversations, scale support without adding staff, and free your team to focus on high-value work.

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