Step 2 - Train
Step 2: Training Your Bot 📚
Teaching your chatbot what it needs to know
Why This Step Matters:
Without training, your chatbot can only give generic answers. With proper training, it becomes an expert on YOUR specific business, products, and services.
2 Methods to add training data:
📝 Method 1: Import form existing knowledge base
Select from the dropdown list what you have already added in the knowledge base. Select from WordPress content, documents or URLs
💡 Smart Selection Tips:
Include: About pages, service descriptions, FAQ content, product information
Skip: Contact forms, outdated posts, draft content
Start small: Pick 5-10 high-quality pieces initially
📚 Method 2: Upload New Content
Best for: Adding specific documents for this chatbot
Add Document :
Drag & drop PDF files or click to browse
File limits: Max 10 MB per file
Supported formats: PDF
Add clear titles for each document
Add URL :
Paste complete URLs (https://yoursite.com/page)
Add descriptive titles for each URL
System automatically extracts the main content
Add from WordPress :
Select Content Types. Choose what types of content to import (Posts, Pages, etc.). Use "Select All" or pick specific types
Find specific posts by title or content. Import only recent content or content from specific time periods. After selecting all the content, click on "Add Selected" Button
Preview all the selected content. Click on "Add Data"
✅ Step 2 Checklist:
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