Examples of Knowledge Sources

🎯 Knowledge Base Strategy Tips

For Small Businesses:

1. Start with your most important pages:

   • About us

   • Services/Products

   • FAQ

   • Contact information

2. Add your best content:

   • Top 5-10 blog posts

   • Customer testimonials

   • Key product information

For E-commerce:

1. Product information:

   • Product descriptions

   • Sizing guides

   • Shipping information

   • Return policies

2. Customer support:

   • FAQ documents

   • How-to guides

   • Troubleshooting information

For Service Businesses:

1. Service descriptions:

   • What you offer

   • Process explanations

   • Pricing information

2. Educational content:

   • Industry insights

   • Best practices

   • Case studies