Add URL

🌐 Method 2: Add Website URLs

Best for: Web pages, blog posts, online documentation

Formats supported: Any public webpage

Perfect when: Your information is already published online

What URLs Can You Add:

  • Blog posts - Your latest articles and insights

  • Product pages - Detailed product information

  • FAQ pages - Common questions and answers

  • About pages - Company information

  • Documentation - User guides and tutorials

  • News articles - Industry-relevant content

Step-by-Step URL Process:

  1. Open URL Modal

    • In Knowledge Base, click "Add URL"

    • A popup window will appear

  2. Enter URL Details

    • URL: Paste the complete web address (e.g., https://yoursite.com/pricing)

  3. Validation & Processing

    • AI BotKit checks if the URL is accessible

    • The system extracts the main content (removes ads, navigation, etc.)

    • Content is processed and added to your knowledge base

📋 Best Practices for URLs:

  • Use permanent links: Avoid URLs that might change frequently

  • Quality content: Pages with clear, readable text work best

  • Relevant information: Only add pages that contain useful information for your chatbot

  • Regular updates: Remove or update URLs if the content changes significantly

🚫 URLs That Don't Work Well:

  • Password-protected pages

  • Pages that require login

  • Pages with mostly images/videos

  • Dynamic content that changes frequently

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