Upload Document

📄 Method 1: Upload Documents

Best for: Company documents, guides, manuals, research papers

Formats supported: PDF files (upto 10 MB only)

Perfect when: You have existing documents with important information

Step-by-Step Upload Process:

1. Navigate to Knowledge Base

   • Go to your WordPress admin dashboard

   • Click on "AI BotKit" in the left menu

   • Select "Knowledge Base" tab

2. Start Upload

   • Click the "Upload Document" button

   • Choose your PDF file from your computer

3. Wait for Processing

   • Your file will show as "Processing"

   • The AI reads and understands your document (this takes 1-5 minutes)

   • Status changes to "Completed" when ready

📋 Best Practices for Document Upload:

• Use descriptive filenames: "Customer-Support-Guide.pdf" instead of "document1.pdf"

• Organize content: Break large documents into smaller, focused files

• Quality matters: Clear, well-formatted documents work better

• Update regularly: Replace outdated documents with new versions