PEP WooCommerce Integration
WooCommerce Integration (PEP)
If you use WooCommerce, the AI BotKit plugin can enhance your product pages with a customizable enquiry button and automatically enrich your product content for better chatbot answers.
Enabling the Product Enquiry Button
Make sure WooCommerce is installed and active.
Go to AI BotKit → WooCommerce Enquiry.
Enable Product Enquiry Integration.
Configure the button settings:
Button Mode: Choose Add New Button to show alongside existing buttons, or Override Request a Quote to replace the PEP button.
Button Label: Customize the button text (e.g., "Get Quote", "Ask AI").
Button Position: Choose After Add to Cart or After Product Summary.
Trigger Chatbot: Select which chatbot should respond when the button is clicked.
Click Save PEP Settings.
Enquiry Agent Prompt
The WooCommerce Enquiry page also provides a Suggested Prompt that you can copy into your chatbot settings. This prompt configures your chatbot to act as a sales and quotation assistant, helping visitors explore products, answer pricing questions, and generate quotations.
Click Copy Prompt and paste it into your chatbot's instructions in the SaaS dashboard.
What Your Visitors See
On each product page, visitors see a customizable button (e.g., Get Quote). When clicked, it opens your chatbot pre-loaded with context about that product, so the AI can answer product-specific questions immediately.
Product Content Enrichment
When you sync content with WooCommerce products enabled, each product page includes:
Price -- Current product price
Categories -- Assigned WooCommerce categories
Tags -- Assigned WooCommerce tags
This extra information helps your chatbot give accurate, detailed answers about your products.
Troubleshooting
The product enquiry button isn't appearing on product pages
Make sure WooCommerce is installed and active.
Check that Product Enquiry Integration is enabled in AI BotKit → WooCommerce Enquiry.
Make sure a chatbot is selected in the Trigger Chatbot dropdown.
Related Topics
WordPress / Other Website Integration -- Quick embedding options
KNOWLEDGE -- How your chatbot learns from synced content
Getting Your Embed Code -- Copy and paste embed code manually
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